01 / CUSTOMER SERVICE◉
Tuexpo Voice
Conversations that connect.
Processes that move forward.
Conversational agents for voice and WhatsApp, connected to the CRM and scheduling workflows defined for each project.
Explore the commercial platform+ARTIFICIAL INTELLIGENCE FOR BUSINESS
Your next
conversation.
Connected.
Start with Tuexpo Voice: AI voice agents that help your team handle inquiries, qualify opportunities, and coordinate follow-up. Connect conversations to CRM, business management, and custom automation—with a scope built around your business.
Technology with purpose. Implementation with context.
ONE ECOSYSTEM. NEW POSSIBILITIES.
TuexpoINTELLIGENCE THAT CONNECTS
01 / CONVERSETuexpo VoiceVoice · WhatsApp · CRM
02 / OPERATETUX ERPBusiness management
03 / CONNECTIntegrationsSystems + processes
ASSISTANT IDENTITYKatana AIA recognizable experience
CUSTOMER SERVICESALESOPERATIONS
BUILT AROUND YOUR BUSINESS
Your business works as a whole.
Your technology should too.
THE TUEXPO ECOSYSTEM
From the first conversation
to the next decision.
We connect the areas that drive your business, choosing solutions around your processes and priorities.
02 / MANAGEMENT▦
TUX ERP
More clarity to
run your operations.
Commercial management for different business workflows. Retail, restaurant and tax modules are assessed based on availability and project scope.
Explore the operational platform+03 / AUTOMATION⌘
Integrations
Less duplicate work.
More continuity.
We connect channels, data and tools to automate meaningful steps. Every integration undergoes technical assessment and validation.
Understand the integrations+KATANA AI
Technology has an identity too.
Katana is the assistant identity within the Tuexpo ecosystem. Its role is defined by each project's channels, rules and integrations.
TUEXPO USA · THE BRAND CONNECTING THE ECOSYSTEM
TUEXPO VOICE / RELATIONSHIPS AND SALES
Your team needs context. Your customer needs continuity.
Opportunities slip away when messages, calls and next steps remain disconnected. Voice organizes the sales journey across channels, CRM and your team.
Commercial platform presented by Tuexpo Voice · configuration and channels confirmed in the demo
WhatsApp and conversational agents
Initial responses, interest identification and routing according to the agent’s context, rules and limits.
Voice and IP telephony
Voice channels connected to the sales journey. Numbers, carrier, recording and call workflows must be defined for the project.
CRM and follow-up
History, notes, tasks and next steps to maintain continuity and track the sales pipeline.
Automation and campaigns
Follow-up workflows and campaigns linked to commercial context. Triggers, consent and channels are part of the configuration.
Continuity across channels
We design handoffs between WhatsApp, voice and human teams. Shared context depends on approved integrations.
Commercial intelligence
Analysis, summaries and suggestions to support prioritization and the next conversation. The business defines decisions and action limits.
HOW IT WORKS
An inquiry arrives → the agent identifies the need → context is recorded in CRM → the team takes over or the workflow continues → the next step is tracked.
The goal: fewer forgotten inquiries, more consistent service and a clearer next step for the team.
TUX ERP / MANAGEMENT AND OPERATIONS
From sales to stock. From purchasing to results.
When departments use different information, operations lose control. We structure management to connect commercial activity, products, supplies and responsibilities.
The map below defines what we assess for your project. A listed module is not necessarily enabled for every business, country or plan. The demo confirms availability, coverage and dependencies.
Sales and POS
Sales, quotes, orders, checkout and payments: validate the workflow available for each operation.
Catalog and pricing
Products, services, variants and pricing rules aligned with the defined commercial structure.
Stock and warehouses
Receipts, issues, inventory and locations. Batches and traceability require module-level validation.
Suppliers and purchasing
Supplier records, quotes, orders, receiving and acquisition costs.
Finance and administration
Payables, receivables, cash and costs. Reconciliation and reporting are confirmed in the scope.
Accounting and tax
Accounting coverage, tax documents and obligations depend on the country, tax regime, integrations and validated modules.
Intelligence and reporting
Indicators and analysis based on available data. Review sources, freshness and metrics in the demo.
Permissions and responsibilities
Role-based access and team rules. Approvals and auditability are verified against the agreed workflow.
HOW IT WORKS
Define the required core → validate records and rules → configure available modules → test the operational journey → plan phased expansion.
The goal: reduce duplicate records, make operational activity visible and connect sales to their impact on stock and finance.
VERTICALS AND SOLUTION AREAS
A connected core. Different ways to operate.
Choose your business context to understand the scope we can design. Features and integrations are confirmed for each project.
01
TUX Retail
Stores, chains and commerce
From product inquiries to checkout: connect sales with catalog, stock and replenishment.
What the project can include
Scope to validate: POS and checkout, catalog, pricing, inventory, purchasing, suppliers and warehouses. Voice can support service and follow-up when integrated.
Scenario: inquiry → sale → stock movement → replenishment.
02
Mesa Viva
Restaurants and food service
Organize handoffs between front of house, production and checkout to reduce fragmented information during service.
What the project can include
Scope to validate: tables, orders, kitchen, bar, checkout and delivery. Printing, payments and delivery partners depend on configuration.
Scenario: order → production → tracking → checkout.
03
Education
Schools, courses and training
Maintain continuity for prospective students and guardians, from the first question to the next step with your team.
What the project can include
Scope to design: WhatsApp and voice, qualification, admissions CRM, follow-up and scheduling. Academic systems require assessment; an LMS is not included by default.
Scenario: course inquiry → guidance → CRM → admissions team.
04
Automotive
Automotive sales and relationships
Connect lead intake, qualification and follow-up so every inquiry has context and a next step.
What the project can include
Scope to validate: CRM, channels, scheduling and sales workflows. Vehicle inventory, workshop management and DMS integrations require specific confirmation.
Scenario: inquiry → qualification → salesperson → follow-up.
05
Projects and Services
Delivery-oriented operations
Design continuity between opportunity, proposal and delivery to organize responsibilities and information.
What the project can include
Scope to design: CRM, proposals, tasks, milestones and administrative integration. Time tracking, contracts and billing depend on confirmed modules.
Scenario: opportunity → proposal → delivery → administration.
06
Finance and Operations
Administrative control
Connect operations with financial commitments and make management workflows clearer.
What the project can include
Scope to validate: payables, receivables, cash, costs, permissions and reports. Banking and accounting integrations are not universal.
Scenario: operations → financial obligation → tracking → analysis.
INTEGRATIONS / CUSTOM DEVELOPMENT
Value comes from connecting systems.
We design connections between channels, CRM and ERP. We identify available interfaces and validate each workflow before implementation.
CUSTOMER SERVICECRM AND SALESSTOCK AND PURCHASINGOPERATIONS AND FINANCE
What we connect
APIs, webhooks and data workflows between approved systems. Imports and migrations are planned separately, with validation.
How we define the scope
Access, documentation, data quality, business rules and vendor limits determine feasibility.
Where Katana AI fits
Katana gives the assistant its identity. Guidance, analysis and actions depend on context, permissions and enabled tools.
Example to assess: product inquiry → interest recorded in CRM → approved integration queries ERP → team negotiates → sale moves into operations.
YOUR WORKFLOW IS OUR STARTING POINT
Real business context.
Solutions that make sense.
Beyond product areas, we adapt journeys to different industries. Pharmacies and clinics are application contexts; their requirements are part of the assessment.
PHARMACIES / SERVICE + OPERATIONS
Closer to your customers.
Better organized workflows.
We map customer service journeys and commercial processes to identify where AI agents, management tools and automation can support your team.
POTENTIAL JOURNEY · SCOPE SUBJECT TO ASSESSMENT
01 Receive the request02 Organize customer service03 Connect to operations
Illustrative applications. Implementation depends on module availability, integrations and project validation.
FROM IDEA TO OPERATIONS
AI starts
with a good question.
Which process is taking up your team's time? That's where we start building something useful.
Understand
We learn about your workflows, systems and business priorities.
Design
We define the scope, feasible integrations and what needs validation.
Implement
We configure workflows and validate them with your team.
Evolve
We review usage to guide refinements and next steps.
GOLDEN PATH IN DEVELOPMENT
A vision for self-service.
The next chapter.
We're developing a journey to make access to the ecosystem simpler. Today, it starts with a conversation and a project shaped around your business.
LET'S CONNECT THE DOTS
Your company's next step
can start with a conversation.
U.S. phone demo coming soon.
Tell us about your challenge. Let's explore the possibilities together.